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President & CEO

Posted: 12/19/2021

The Greater Watertown - North Country Chamber of Commerce seeks a President & CEO to lead the organization which represents businesses throughout northern New York. The Chamber is governed by an 18-member Board of Directors who set policy and strategic goals. The President & CEO, in collaboration with the Chamber team, execute and implement the goals of the membership and Board of Directors. Major areas of Chamber focus include business and community advocacy and promotion, small business support, community and business marketing, educational and membership programming and economic development activity.
The President & CEO will oversee and manage all aspects of the organization, with particular focus on maintaining the Chamber’s engagement with leaders of the organization’s membership and continuing to make membership more valuable and relevant; developing and maintaining relationships and communications with a broad public and private constituency; working with partner organizations throughout the Greater Watertown area; and developing programs that will enhance the environment for member organizations to flourish. The selected candidate will provide strategic leadership by working side by side with the Board of Directors and/or chamber staff to establish long-range goals, strategies, plans, and policies. The President & CEO must be an innovative thinker, and collaborative team leader – especially regarding the organization’s financial stability, fundraising, messaging, economic development, and overall program development.
Organizational Leadership: The President & CEO is responsible for the effective and collaborative leadership of the Chamber of Commerce employees and Board of Directors.
The President & CEO will:

  • Provide leadership in strategic thinking regarding evolving Chamber industry trends, programs and services needed within the business community, and membership recruitment and retention strategies
  • Leads the staff, board and volunteers in implementing the strategies to meet the goals set in the organization’s strategic plan
  • Serves as the leading community business advocate and spokesperson
  • Actively participates in local and regional organizations /committees that can assist in advancing the Chamber’s mission
Membership Engagement & Investment: The President & CEO works directly with the Chamber staff and volunteers devoted to the retention, recruitment and satisfaction of the Chamber’s investors. The President & CEO will:
  • Oversee the direction of all membership efforts of the Chamber, including solicitation of new members and retention of current members
  • Participate in member meetings when appropriate
  • Ensure that members find value in the membership benefits offered by the Chamber, facilitate member feedback strategies
  • Work with the staff to evaluate the programs, events, services and sponsorship offerings of the Chamber on an ongoing basis to adapt to the evolving needs of membership
  • Provide leadership in bringing new programs and services to the Chamber’s offerings
  • Develop meaningful relationships with Chamber members of all sizes
  • Identify, develop and execute revenue generating programs and events to support membership/community needs
Community Partnerships: As a vital community leader it is important that the President & CEO maintains collaborative and effective partnerships with local organizations that can further the Chamber’s vision. The President & CEO:
  • Builds strong relationships with elected officials as well as governmental administrative and departmental staff whose work impacts the greater Watertown area
  • Identifies partnerships that enhance the Chamber’s work in business development, placemaking, marketing and economic development
  • Represents the priorities of Chamber members and the Greater Watertown community on external boards and committees
  • Develop and maintain knowledge of community, regional, and statewide issues, activities, and events that would or could affect the Chamber and the community and communicate as necessary to membership base
Communications & Marketing: The President & CEO acts as the primary representative for communication for the Greater Watertown business community and works closely with designated Chamber staff on the marketing and communication on behalf of the organization. The President & CEO:
  • Serves as the media and community spokesperson for the GWNC Chamber of Commerce
  • Develops productive relationships with media partners
  • Leads the Chamber staff in the development of marketing and communications initiatives including but not limited to membership/business promotion campaigns, Chamber website, member marketing partnerships, member communications, and social media
Governance, Finance and Strategic Planning: The President & CEO works with staff and the Board of Directors to ensure that the Chamber maintains sound policies and fiscal stability. The President & CEO:
  • Works closely with the board to establish a strategic plan as well as ongoing evaluation of tactics to accomplish the plan's goals
  • Manage and participate in the monthly executive committee and board meetings; prepare the meeting agenda and materials, attend meetings, and report to the board
  • Prepares the annual budget for approval by the Board and monitors the execution of the annual budget
  • Work with outside accounting service to effectively manage financial position
  • Oversees fundraising efforts of both the Chamber staff for ongoing sponsorship development
Employee Management: The most valuable asset the Chamber has is its employees. The President & CEO:
  • Evaluates the staffing needs of the organization and interviews and selects personnel, conducts annual reviews, determines salaries, collaboratively sets individual employee’s annual goals, executes and documents disciplinary actions when necessary, and ensures the policies in the Employee Manual are relevant and followed.
  • Maintains a highly effective and energetic office atmosphere
The ideal candidate is:
  • Passionate about and experienced in community building, collaboration, networking and placemaking efforts
  • Experienced in non-profit financial management through board service or past employment
  • Skillful at effectively managing a team of employees and volunteers to accomplish goals
  • Outstanding time management and event planning skills
  • Exceptional public speaking, media management and written communications
  • Ability to build productive relationships with all types of people in a variety of positions throughout the public and private sectors
  • Strong understanding of opportunities and challenges impacting the North Country Region
  • Willing to work varied hours including representing the Chamber at numerous evening events and meetings
  • Responsible for executing a personal and professional culture of high ethical standards
  • Additional desirable qualifications include experience in marketing and communications, knowledge in graphic design, business experience, fundraising, non-profit and/or economic development experience, grant development, mentoring & staff development
  • A bachelor’s degree is required unless met with equivalent experience, as well as a minimum of five years’ experience at a managerial or supervisory level
Position: President & CEO
Greater Watertown-North Country Chamber of Commerce
Reports to: Board of Directors
Annual Salary Range: $65,000 - $70,000
Benefits: 401(k), 401(k) matching, Health insurance, Dental insurance, Life/ADD insurance, Paid time off

How to apply: Interested candidates should submit resume, cover letter and list of contact information for three employer or professional references to

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