Banquet Captain
- Directs and oversees all aspects of banquet staff management, including delegation of duties, performance monitoring, and scheduling to ensure seamless event execution.
- Accountable for the complete event lifecycle, from initial set-up and management of props to final breakdown, with the flexibility to serve in various roles such as Server, Bartender, or Cashier as required.
- Acts as the event Manager on Duty, engaging directly with guests to ensure satisfaction while also managing administrative tasks including labor, linen control, and payment postings.
- Responsible for upholding departmental standards, reporting and correcting any staff issues, and proactively recommending procedural and service improvements to enhance revenue and guest experience.
DEPARTMENT OF THE ARMY - Fort Drum Directorate of Family and Morale, Welfare and Recreation (FMWR) - Business Recreation Division
Fort Drum Nonappropriated Funds Human Resources Office
