In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilitates and machinery.
Assists patrons in use of the facility by checking out equipment, providing safety instructions, demonstrating new equipment, teaching classes, etc.
Plans, conducts, publicize and arrange support for special events, social activities, tournaments and related functions.
Leads the work of other employees by passing on supervisors instructions to other workers; distributes and balances work-load assuring that each employee has enough work to keep busy.
Answers questions of other employees on procedures, policies, and directives and provides leadership, guidance and oversight in program operations.